Welcome to W M De Silva Jewelry. By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Information

This website is owned and operated by W M De Silva Jewelry. Throughout the site, the terms “we,” “us,” and “our” refer to W M De Silva Jewelry. By visiting our website or purchasing from us, you agree to be bound by these Terms and Conditions.

We reserve the right to update or modify these terms at any time without prior notice.

2. Product Information

We strive to ensure that all product descriptions, images, and pricing are accurate. However:

• Colors and appearance may vary slightly due to screen settings.

• Measurements and weights of gemstones and jewelry may have minor variations.

• Antique items may show natural signs of age and wear consistent with their historical nature.

All products are subject to availability.

3. Pricing & Payments

• All prices displayed on the website are listed in the applicable currency as indicated.

• We reserve the right to change prices without prior notice.

• Payments must be completed through our secure payment gateways at checkout.

• Orders will only be processed once payment has been successfully confirmed.

4. Orders & Acceptance

Once an order is placed, you will receive an order confirmation. This does not guarantee acceptance of the order. We reserve the right to:

• Cancel or refuse any order at our discretion

• Limit quantities purchased

• Request additional verification for high-value transactions

If an order is canceled after payment, a refund will be processed accordingly.

5. Shipping & Delivery

Delivery timelines and procedures are outlined in our Delivery Policy. While we take every precaution to ensure safe delivery, we are not responsible for delays caused by courier services, customs authorities, or unforeseen circumstances beyond our control.

6. Returns & Exchanges

Due to the nature of jewelry, gemstones, and antiques:

• Returns or exchanges may be subject to specific conditions.

• Custom-made or personalized items may not be eligible for return.

• Items must be returned in original condition if approved.

Please refer to our Refund & Returns Policy (if applicable) for detailed information.

7. Authenticity & Appraisals

We stand by the authenticity of our jewelry, gemstones, and antiques. Professional evaluations are conducted based on our expertise and industry knowledge. Certification details (where applicable) will be provided upon request.

8. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of W M De Silva Jewelry and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

W M De Silva Jewelry shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the maximum extent permitted by law.

10. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka.

11. Contact Information

For questions regarding these Terms and Conditions, please contact:

W M De Silva Jewelry
Email: [Insert Email Address]
Phone: [Insert Contact Number]
Address: [Insert Business Address]